St James’ House, Telford

Transforming former HMRC building into serviced offices for post-pandemic return to work

Box Architects are helping the Serviced Office Company create their largest-ever development.

St James’ House was previously occupied by HM Revenue & Customs and was most recently, while derelict, used to train police dogs!

The ambitious transformation from unremarkable 1990s office block to flexible workspace is a perfect fit for Box’s experience in modern and innovative interior design, and office refurbs.

When complete, St James’ House will provide up to 50 serviced offices on the first two floors, with high-tech meeting rooms and communal business lounges and kitchen facilities. The two upper levels will be available as open-plan offices for single occupiers or divided into separate offices for a range of small, medium and large companies.

All offices within the 4,750 sq m development will have independent heating and aircon controls, next generation wi-fi connection, and secure 24/7 smart access systems, while the building will have 180 car-parking spaces and electrical vehicle charging points.

As well as the practical process of stripping out and upgrading all services, and replacing all windows, curtain walling, ceilings, lifts and other interior finishes, Box also had to consider the broader implications of the Covid-19 crisis. As a result, the refurb concept provides flexible office space to adapt to a changing workforce, and includes an outdoor terrace on the third floor as well as two outdoor staff areas on the ground floor.

The Serviced Office Company already has premises in Salford’s Media City and London’s Canary Wharf – and previously worked with Box on a development at [name] – but the Telford offices are their largest to date. The offices are scheduled for completion in November 2021.

  • 50+offices, communal conference rooms and business lounges
  • Flexible working spaces and outdoor areas
  • 24/7 secure access